At Falcon Dispatch Services, we prioritize the protection of our users’ privacy and data. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to ensure its security. By using our truck dispatch services, you agree to the terms described herein.
- Information Collection:
We collect various types of information to provide and improve our truck dispatch services. This includes:
Personal Information: When you sign up for our services, we may collect personal information such as your name, contact details, billing information, and any other information necessary for account setup.
Location Data: To facilitate dispatch and tracking of trucks, we collect location data from devices used by drivers. This data helps optimize routes and provide accurate delivery estimates.
Usage Information: We gather information about how you interact with our services, such as log data, device information, and usage patterns. This helps us enhance user experience and troubleshoot technical issues.
- Use of Information:
We utilize the collected information for various purposes, including but not limited to:
Service Provision: Personal and location data is used to provide our truck dispatch services, including matching shipments with available trucks, tracking deliveries, and communicating with users.
Improvement: Usage information helps us analyze service performance, identify areas for improvement, and develop new features to better serve our users.
Communication: We may use your contact information to send important updates, notifications, and marketing communications related to our services. You can opt out of marketing communications at any time.
- Data Sharing:
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share information with trusted partners and service providers who assist us in operating our business, such as payment processors, logistics partners, and software vendors. These entities are contractually obligated to maintain the confidentiality and security of your data.
Additionally, we may disclose information in response to legal requests, to enforce our policies, or to protect our rights, property, or safety, or that of others.
- Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, access controls, and regular security audits.
- Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely dispose of it.
- Your Rights:
You have the right to access, update, or delete your personal information stored in our systems. You can also request that we restrict the processing of your data or object to certain uses. To exercise these rights or inquire about our privacy practices, please contact us using the information provided below.
- Changes to this Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or through our website. Continued use of our services after such updates constitutes acceptance of the revised policy.
- Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@falconds.com
By using our truck dispatch services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for choosing Falcon Dispatch Services for your transportation needs.